Customer Testimonials and Junk Removal Reviews

5.0
Based on 687 reviews
5.0
Based on 182 reviews
Myan N.
Myan N.
09:03 16 Sep 22
Eric and Patrick did a great job removing our furniture on the same day. They arrived promptly, were extremely kind and professional, and even entertained…
Roxana Kennedy
Roxana Kennedy
22:10 07 Sep 22
This company has been awesome! I have used them in the past for junk removal and will continue to use their services because they are always professional. They are on-time and they get everything cleaned up quickly. Any of the technicians that they have sent over have always been professional and polite.
Michelle Dahlgren
Michelle Dahlgren
17:02 07 Sep 22
Easy, reasonably priced, and the crew is super awesome.I was able to schedule online for the very next morning. Two hour time frame, kept me updated on their arrival. Got all the trash and random things about of my garage and back yard for a price we agreed upon before. Pricing is based on the amount of space your stuff takes up, super simple. My cat even loved them, animal approved. Thank you!
Sydnie Yonekura
Sydnie Yonekura
20:52 18 Aug 22
Patrick and Jake were amazing! We had years of junk built up in the backyard and on the side of our Westminster home. They took care of it pretty quickly. Throughout the whole process, they were very respectful, informative, and kept me updated on the progress they were making. I will definitely be using their services again in the future.
Kazue I.
Kazue I.
15:51 24 Jul 22
These guys are great. They are fast and efficient. I used 2 times this week. I am very pleased their services. I highly recommend.I will definitely call…
Marcia S.
Marcia S.
11:47 05 Jul 22
I highly recommend Junk Smiths – i am a very particular person when selecting companies based on my professional career in Human Resources and Facilities…
We called different Junk Smiths all day yesterday. Most had to put us off a couple weeks before pick-up and were on the expensive side ($200+). My husband contacted this place last and booked on the spot after speaking to (I think his name was Ray). They were prompt, professional, and answered all our questions. They were even able to squeeze us in the next day at 8am which really helped us out!Next day they gave us a call 30 minutes out to let us know they were close and so my husband called me to go meet them when they arrive. They were SUPER punctual to the dot, which is fairly rare for companies like this. I had our appliances already lined up at the edge of the garage for them (Fridge and Water Dispenser). I was helped by Jacob and Albert. They were quick, super professional, and everything was super easy. They even gave me the price that was quoted over the phone so I’m so grateful I didn’t have to haggle or anything. It was a stress free exchange. Great Customer Service as well.Was able to leave them a tip through their payment system but I asked if they actually receive those tips because some owners just keep them. I was told the company owner is really good about ensuring his employees get their gratuity, which is always a major plus at any company!Thank you guys for making my Saturday stress free, that’s the weekend feeling that I always want!
Joy Young
Joy Young
17:13 19 Jun 22
The guys showed up on time and were great. They were professional and pleasant introducing themselves to me. I believe it was Albert and Joel. They took out their own tools to remove a door to get a large stove out of the house. I will definitely call this company again. I tried several companies and this one responded and seemed the most professional.
ALICA MILLS
ALICA MILLS
14:39 19 Jun 22
The best junk removal company we have ever used. Same day service, on time, and their employees are friendly and very efficient. Jacob and Robert did a great job, we had enough construction debris to fill the whole truck and they got it done in record time! Plus, this was our third truck in 2 days!! The owner Sean stopped by and he was great, very friendly and very accommodating. We will definitely continue to use their service and highly recommend them!!!
valerie gonzales
valerie gonzales
01:40 18 Jun 22
I would definitely recommend this company to everyone! The online appointment reservation was as simple as can be! I booked an appointment at 10:30 am and Albert and Jules with Junk Monsters arrived at 2:00 pm the same day. The moment they arrived they introduced themselves, explained how they calculated the charge then got straight to work. I got 3 price quotes from different companies and junk monsters were by far the best price with the best quality service.
Edith Christensen
Edith Christensen
16:05 16 Jun 22
I would recommend Sean Smith and his team, Jacob, Patrick, Eric, and Taylor for any hauling away needs. I’ve used them twice now and plan on using them in the future for a personal project. They are great and I cannot recommend them highly enough. Great attitude and customer service, cleaned up after my company and themselves. They were quick and professional, and still maintained a sense of humor. The job was an all day event and they didn’t waiver, just kept going.
Nathan Wadsack
Nathan Wadsack
19:36 13 Jun 22
Junk Smiths were great! Arrived on time and were very professional and efficient. Great value for the service they provided. Would definitely use them again.
Kathleen Chaney
Kathleen Chaney
18:58 12 Jun 22
Charles, Taylor & John are a fantastic crew. They worked hard the whole time, they got rid of the stuff I needed gone first. You also get an estimate prior to the work. I feel they’re pricing is right on. The nicest guys,very professional. I’m in Westminster and they were here right on schedule. Great work guys thank you.
Peter
Peter
01:42 12 Jun 22
These guys were very responsive and efficient. Their friendly manner and attention to detail was really surprising. Even though there were more work than their original estimate, they still honored their original. Special thanks to Patrick and Sean.
JanaC
JanaC
20:48 11 Jun 22
Albert and Taylor are the best! They called the requisite 30 min ahead and arrived prompt and on time . The quote they provided me was very reasonable (2 bed-frames, old desk and chair, wood puppy crate etc) and after accepting they set right to work and removed everything pronto. At the end of the job they even quoted me a lower price than the original! Great company with wonderful employees. I will be using Junk Smiths again!
Roxana Kennedy
Roxana Kennedy
21:15 10 Jun 22
Jules and Charles were absolutely professional and timely. They showed up on time and had all the stuff in our garage cleared out within the hour. They quoted us a very reasonable price as well. I’m happy to recommend them and this service!
Janie Sanson
Janie Sanson
15:11 10 Jun 22
Professional team (Jules & Charles) arrived on time, quoted me a fair price and possessed some of the best customer service skills I’ve seen in a long time. They communicated with me clearly and made sure I knew what was going on every step of the way. As their truck became full, they made me aware that another team would be by to pick up final items, walk the job for completion and collect payment at that time. Making it clear that the job would be 100% and to my satisfaction before payment would be requested. Jules & Charles did a quick and thorough job without rushing as I’ve seen many workers do just so they can make an extra buck and squeeze another job into the day. The second team arrived promptly and quickly loaded the last of my items which were being hauled away leaving my yard junk & clutter free! Thank you so very much for all your help.
Rob Engel
Rob Engel
19:33 04 Jun 22
From the very first contact, I was very impressed with Junk Smiths. I called yesterday, and this morning they showed up to give the estimate and upon approval, did an awesome job. Robert and Taylor did an outstanding job getting rid of everything for me. They were professional, on time, and very polite. I would recommend that team to anyone! I also love the fact that they are located in Huntington Beach. Thank you Junk Smiths!
Cathe Waite
Cathe Waite
17:56 28 May 22
Jacob and Patrick arrived within an hour of my call. They were professional and friendly. My junk was promptly removed, they even swept the ground before leaving. I highly recommend this company, and I will definitely use their services again. Thanks guys for providing excellent service!
Stacy Pomeroy
Stacy Pomeroy
17:31 28 May 22
I had a great experience with Junk Smiths from start to finish! I had scheduled another company to pick up an assortment of items from my home, ranging from large boxes to a deck box filled with garden tools and other old items. Unfortunately, the company I originally hired had to cancel last minute. After searching online, I called Junk Smiths. I spoke with Ray who was super helpful and personable. I was able to schedule an appointment for the next morning. After scheduling, I immediately received a text confirmation. The next morning I received a text about 30 minutes prior to my appointment that the crew was on their way. Charles and John arrived as scheduled and were polite and professional. Charles gave me an on the spot quote based on volume, which ended up being lower than companies I have used in the past. Once I agreed to the price, Charles and John loaded my items quickly and efficiently. I will definitely be using Junk Smiths again, and plan to call them soon to have them remove some unwanted things from my business property.
(714) 369-8886
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